Thanks for choosing to move your domain name over to Brighter Vision!
Before our team can help, you will first need to log in to your Domain.com account here and prepare your domain for transfer by following these 3 steps:
Step 1: Unlock Your Domain
For security reasons, Domain.com domains are locked against transfer by default. Before you start a domain transfer, you must disable this transfer lock.
- Go to Domain Central, as shown here:
- Select the domain you want to unlock, as shown here:
- Click Security, as shown here:
- Click Unlock Domain if it says your domain is currently locked, as shown here:
- Note: it may take up to 24 hours for their system to recognize this change.
Step 2: Change Your Domain’s Privacy Settings to Public
If you are using private registration for your domain, you must disable it on Domain.com’s end before we can start a domain transfer. You can skip this step if your domain doesn’t have privacy protection.
- Go to Domain Central, as shown here:
- Select the domain you want to disable privacy, as shown here:
- Click Security, as shown here:
- Click Disable Domain Privacy if it says your domain’s privacy is currently ENABLED, as shown here:
Step 3: Request a Transfer Authorization Code (EPP Code)
The authorization code prevents unauthorized third parties from accessing your domain. We will need this code as proof that you have already approved (authorized) the domain transfer.
- Click on the Transfer tab, as shown here:
- Review the provided checklist. If any item shows a red “x” icon instead of a green checkmark icon, then click on the pencil icon to correct that item, as shown here:
- Click Send Auth-Info Code to send yourself the domain’s transfer authorization code. The email containing the code is sent to the email address displayed on-screen, as shown here:
- Save this code to transfer your domain to us.
Next Steps
Once you have completed all of the above steps to ensure your domain is prepared for transfer, the next will be to send our Support Team an email at support@brightervision.com letting us know you are ready to proceed, and to share your domain’s transfer authorization code (from step 3) with us.
After we receive this code, we will then have all the necessary information needed to move your domain over to Brighter Vision. Once we have initiated the transfer, a member of our Support Team will reach out via email to let you know.
From here, we will keep our eyes on things and let you know if anything else is needed from your end. Otherwise, your transfer will be completed within approximately 7 days from the date we initiated the transfer.