Thanks for choosing to move your domain name over to Brighter Vision!
Before our team can help, you will first need to log in to your GoDaddy account here and prepare your domain for transfer by following these 3 steps:
Step 1: Change Your Domain’s Privacy Settings to Public
You can skip this step if your domain doesn’t have privacy protection.
- Upon login, you will be shown a list of all domains in your account.
- Find the domain name you’re wanting to transfer and click the Manage on the far right side of that domain’s row to go to its Domain Settings page, as shown here:
- To see if your domain has Privacy enabled already, scroll down to Contact Information.
- If Privacy is not already enabled on your domain, it will look like this:
- If the above screenshot looks like your screen, then Privacy is already turned off for your domain and you do not need to do anything further in this section. Click here to skip to the next section: Unlocking Your Domain
- However, if Privacy is currently enabled on your domain, it will look like this:
- In this case, you will need to click the Remove privacy link at the bottom of this section, as shown here:
- A confirmation message will appear asking if you’re sure. Click the Yes, remove privacy button, as shown here:
- You should then see a confirmation message similar to this one:
- Note: It can take up to 24 hours for privacy to be completely removed from your domain name. If the change doesn’t go through right away, keep refreshing the page and checking back every couple of hours.
Step 2: Unlock Your Domain
For security reasons, GoDaddy domains are locked against transfer by default. Before you start a domain transfer, you must disable this transfer lock.
- Still in the Domain Manager, scroll down to Additional Settings and click the Edit link text next to Domain lock: On, as shown here:
- A green on-off toggle slider will appear were the word Edit was before. Click the toggle to turn Domain lock off, as shown here:
- You should then see a confirmation message appear at the top of your screen that looks like this:
- Finally, if you scroll back down to Additional Settings, the toggle should now appear gray and in the off position, as shown here:
Step 3: Request a Transfer Authorization Code
The authorization code prevents unauthorized third parties from accessing your domain. We will need this code as proof that you have already approved (authorized) the domain transfer.
- Still in the Additional Settings section, click on the Get authorization code link text, as shown here:
- You should then see a confirmation message similar to this one:
- The auth code will be sent to your administrative email address. Save this code to transfer your domain to us.
Next Steps
Once you have completed all of the above steps to ensure your domain is prepared for transfer, the next will be to send our Support Team an email at support@brightervision.com letting us know you are ready to proceed, and to share your domain’s transfer authorization code (from step 3) with us.
After we receive this code, we will then have all the necessary information needed to move your domain over to Brighter Vision. Once we have initiated the transfer, a member of our Support Team will reach out via email to let you know.
From here, we will keep our eyes on things and let you know if anything else is needed from your end. Otherwise, your transfer will be completed within approximately 7 days from the date we initiated the transfer.