Thanks for choosing to move your domain name over to Brighter Vision!
Before our team can help, you will first need to log in to your Namecheap account here and prepare your domain for transfer by following these 3 steps:
Step 1: Change Your Domain’s Privacy Settings to Public
If you are using private registration for your domain, you must disable it on Namecheap’s end before we can start a domain transfer. You can skip this step if your domain doesn’t have private registration enabled.
- From your Domain List dashboard, click the Manage button for the domain name you wish to be transferred, as shown here:
- The Modify Domain screen will appear. If your WhoisGuard status is Enabled, the toggle switch will be a teal color, as shown here:
- If your toggle switch is a teal color like the screenshot above, this means your WhoisGuard status is Enabled. Simply click on it to Disable it. When you do, you will see a new confirmation window pop up that looks like this:
- Click the Yes button to Disable WhoisGuard and you will see a confirmation message that looks like this:
- You’ll also notice that the WhoisGuard toggle switch is now gray in color. This means you’ve successfully disabled privacy on your domain.
Step 2: Unlock Your Domain
For security reasons, Namecheap domains are locked against transfer by default. Before you start a domain transfer, you must disable this transfer lock.
- From your Domain List dashboard, click the Manage button for the domain name you wish to unlock, as shown here:
- Switch over to the Sharing & Transfer tab, as shown here:
- Scroll to the bottom of the screen and click the red UNLOCK hyperlinked text, as shown here:
- Your Domain Lock will then be switched to OFF and you will also see a confirmation message that looks like this:
- Note: Allow up to 24 hours for their system to recognize the change in status.
Step 3: Request a Transfer Authorization Code (EPP Code)
The authorization code prevents unauthorized third parties from accessing your domain. We will need this code as proof that you have already approved (authorized) the domain transfer.
- From your Domain List dashboard, click the Manage button for the domain name you wish to be transferred, as shown here:
- Switch over to the Sharing & Transfer tab, as shown here:
- Scroll to the bottom and ensure that your Domain Lock is still turned Off. Then, on the far right side of this section, click on the AUTH CODE button, as shown here:
- In the popup window, select a reason for transferring – Other is a good option – and include any optional comments, then click the Send Code button:
- The authorization code will then be sent to the Admin email address on your account. Save this code to transfer your domain to us.
Next Steps
Once you have completed all of the above steps to ensure your domain is prepared for transfer, the next will be to send our Support Team an email at support@brightervision.com letting us know you are ready to proceed, and to share your domain’s transfer authorization code (from step 3) with us.
After we receive this code, we will then have all the necessary information needed to move your domain over to Brighter Vision. Once we have initiated the transfer, a member of our Support Team will reach out via email to let you know.
From here, we will keep our eyes on things and let you know if anything else is needed from your end. Otherwise, your transfer will be completed within approximately 7 days from the date we initiated the transfer.