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Preparing Your WordPress Domain for Transfer

Thanks for choosing to move your domain name over to Brighter Vision!

Before our team can help, you will first need to log in to your WordPress account here and prepare your domain for transfer by following these 3 steps:

1. Unlock Your Domain

2. Change Your Domain’s Privacy Settings to Public

3. Request a Transfer Authorization Code

Luckily, WordPress makes it simple to complete all of these steps at once!

In the Domain Manager:

  • Select the domain you want to unlock, as shown here:

  • Once you’ve selected the domain you want to transfer from this list, you will see its information, settings and options. Click on Transfer Domain, as shown here:

  • You will then see options to transfer the domain to another registrar, user, or site. Select Transfer to another registrar, as shown here:

  • Next you will see a message explaining that your domain first needs to be unlocked and Privacy Protection (if active) removed. Click Update Settings and Continue, as shown here:

  • The next page will confirm that you have been sent a transfer code (also known as an “auth code” or “EPP code”) via email, as shown here:

  • Within about 15 minutes, you will receive an email with a transfer code (listed next to Authorization Info). Save this code to transfer your domain to us.
  • If you don’t receive the email, make sure the email address on file for your domain is correct. You can send the code again from the Transfer Domain page by clicking the Resend Transfer Code button, as shown here:

If you are having trouble with any of these steps, you can reach out to the WordPress Customer Support Team for assistance.

Completing the Transfer

Once you initiate the transfer, there is a waiting period of 5 days. During this period, you will receive an email to confirm or cancel the transfer. After confirmation, the domain will be transferred within 5 days.

**Important** Do not cancel your domain with WordPress at this point.

If you cancel the domain you will immediately cease to be the owner and the transfer will fail. Once the transfer completes, WordPress will automatically remove the upgrade from your account.

Next Steps

Once you have completed all of the above steps to ensure your domain is prepared for transfer, the next will be to send our Support Team an email at support@brightervision.com letting us know you are ready to proceed, and to share your domain’s transfer authorization code (from step 3) with us.

After we receive this code, we will then have all the necessary information needed to move your domain over to Brighter Vision. Once we have initiated the transfer, a member of our Support Team will reach out via email to let you know.

From here, we will keep our eyes on things and let you know if anything else is needed from your end. Otherwise, your transfer will be completed within approximately 7 days from the date we initiated the transfer.

Send Us Your Transfer Code


Updated on May 16, 2019

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