Hushmail Setup – iPhone

Please note: When sending mail from a third-party mail client, your copy of the message will be saved in your Sent folder as encrypted, even if the message is sent as non-encrypted. By default, any mail sent via SMTP from a third-party mail program will be sent as non-encrypted, unless the recipient is a Hushmail customer or has previously set a passphrase for receiving encrypted email.

Tip: Hushmail for iPhone, available in the App Store, is the best way to access your Hushmail account on iPhone and iPad.


Setting up Hushmail on iPhone

1. Click Settings on your phone, as shown here:

2. Tap Mail, Contacts, Calendars, as shown here:

Note: If you’re running iOS11 or higher, you will
need to tap Passwords & Accounts instead.

3. Tap Add Account, as shown here:

4. Tap Other, as shown here:

5. If prompted, select Add Mail Account, as shown here:

6. Enter your account information, as shown below, then click Next.

  • Name: your name
  • Address: your full email address
  • Password: your passphrase
  • Description: a description for this account

7. Select IMAP and enter the following server settings. When you have finished, tap Next.

Incoming Mail Server

  • Host Name: imap.hushmail.com
  • User Name: your full email address
  • Password: your passphrase

Outgoing Mail Server

  • Host Name: smtp.hushmail.com
  • User Name: your full email address
  • Password: your passphrase

8. Select On for the Mail setting, then click Save, as shown here:

9. Your account should now be setup!


Troubleshooting Tip

If you receive the following error, please proceed with the next steps…

10. Tap OK, and then Next. You’ll then be prompted that you may not be able to send mail, as shown below. From there select Save.

11. Select Save again, as shown here:

12. You will then need to edit the account settings. Select your newly added Hushmail account, as shown here:

13. Select your Hushmail account, as shown here:

14. Scroll to the bottom and select Advanced, as shown here:

15. Ensure that your incoming server settings are configured correctly:

  • Use SSL: On/Enabled
  • Authentication: Password
  • Server Port: 993
  • (all other settings are not applicable or required)

16. When finished, tap on Account at the top of your screen and go back to the previous screen. From there, select SMTP smtp.hushmail.com, as shown here:

17. Tap on smtp.hushmail.com On, as shown here:

18. Ensure that our outgoing server settings are configured correctly:

  • Host Name: smtp.hushmail.com
  • User Name: your full email address
  • Password: your passphrase
  • Use SSL: On/Enabled
  • Authentication: Password
  • Server Port: 587
    • Note: an alternate port 465 can also be used if you cannot connect using 587

19. After making any necessary changes, tap Done. Your account may take a moment to verify.

This should complete your account setup!

 

Updated on May 16, 2019

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